United Parcel Service reportedly instructed drivers not to pick up packages from six major retailers amid a surge in online holiday shopping fueled by the coronavirus pandemic.
The delivery service placed temporary shipping restrictions on Cyber Monday on L.L. Bean, Gap, Hot Topic, Newegg, Macy’s, and Nike, according to a message to drivers obtained by the Wall Street Journal. Drivers in several regions confirmed that they had received the same message.
“No exceptions,” the message read.
Drivers said that they hadn’t seen restrictions like this one during past holiday seasons, suggesting that the unprecedented increase in online shopping has forced UPS to meter “the flow of packages into its network to preserve its performance during one of the busiest shipping weeks of the year,” according to the outlet.
Both UPS and FedEx also added “peak” delivery surcharges far earlier than usual, beginning in May rather than the typical holiday season. UPS said that companies such as Amazon and Target “have been inundating its delivery network with many more packages and oversize items during the coronavirus pandemic.”
Those brick-and-mortar companies are more reliant than ever on shipping services to deliver products to customers. With the coronavirus pandemic keeping people from visiting crowded stores, online shopping surged more than 20% on Black Friday — and more than 44% over a five-day period that included Black Friday and Cyber Monday.
Cyber Monday was the biggest online shopping day in U.S. history, according to the Hill, with upward of $11.4 billion in sales.
A UPS spokesman said that the shipping company “will work with our larger customers to ensure the volume gets picked up and delivered as more capacity becomes available in our network.”
“We are pleased with the way the UPS network is performing as we exit the Thanksgiving holiday and move into the month of December, delivering record volume,” the spokesman told the Hill. “UPS continues to work closely with our largest customers to steer volume to capacity and ensure the UPS network is reliable for all customers.”
Shipping analysts anticipate that the 2020 holiday season will bring a daily surplus of 7 million packages between Thanksgiving and Christmas.
The Washington Examiner reached out to UPS for further comment.
Tags: News, UPS, Shipping, Commerce, Holidays
Original Author: Tyler Van Dyke
Original Location: UPS tells drivers not to pick up packages from six retailers during online shopping surge: Report